Physical products and delivery
Shipping, delivery confirmation and parcels that never arrive.
How delivery worksWho delivers, who confirms, and what Friym doesn't do.Shipping an order (seller)What you do, in what order, and when you're paid.Confirming receipt (buyer)What that button triggers, and why you shouldn't touch it too early.My parcel never arrivedWhat to do, before the 5-day clock runs out.A dispute over a physical productWhen the exchange with the seller leads nowhere.
Updated on September 14, 2026
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