Roles and permissions
Nine permissions, roles with limited seats, and what a refusal tells you.
When you invite someone, you give them a role. That role carries a set of permissions, and it's the permissions that decide everything.
Roles aren't the same from one page to the next
The list of available roles is supplied by Friym, and each role has a number of seats. A role whose seats are taken is no longer offered when inviting. So don't expect to find exactly the same choices as somebody else: look at what your screen offers.
The nine permissions
This is the complete list of what a member can be entrusted with.
| Permission | What it opens |
|---|---|
| Publish | Posting as this page |
| Moderate comments | Moderating this page's comments |
| Reply to messages | Replying to this page's messages |
| Manage products | Managing this page's products |
| Manage orders | Accessing this page's orders |
| View revenue | Viewing this page's revenue |
| Edit the page | Editing this page |
| Manage social | Following or blocking as this page |
| Manage the team | Managing this page's team |
A missing permission doesn't leave a dead button: the entry disappears. A member without product management doesn't see the My shop entry; without message replies, the input field is replaced by a sentence explaining why. So they don't discover their limits by bumping into a refusal.
What a refusal says
The message is titled "Your role doesn't allow this", then names precisely what's missing — publishing as this page, managing this page's products, and so on.
There's only one answer to that refusal: ask the owner for a different role.
Two refusals not to confuse
"Your role doesn't allow this" means another role would open it.
"Only the page owner can do this. No role grants it." means it's lost from the start: it's one of the five things that can't be delegated.
Three things stay visible to everyone
Whatever the role, nobody can take away:
- Leave the team — otherwise an accepted invitation would become a commitment you can't escape;
- Report a profile — that isn't a page decision, it's a report to moderation;
- My activity on this page — everyone can reread what the log recorded about them.
Describe roles by what they allow
A last piece of practical advice, for owners: when you explain to someone what they'll be able to do, describe the permissions, not the name of the role. The product only reads permissions, and role names differ from one page to the next.
Updated on September 14, 2026
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