Creating a product
Three types, the real limits, and a starting state that catches people out.
Profile tab → ⚙️ → "My shop" → the +
Creating a product is only possible once you're a verified seller. Before that, the shop screen has no + at all: it only shows your progress.
When it's empty: "No products yet — Tap + to create your first product".
Screen 1 — "What do you want to sell?"
"Choose the type that matches what you're offering. You can always create another one later."
| Type | What Friym says about it |
|---|---|
| Digital product | "A file delivered automatically once payment is confirmed: ebook, template, beat, preset… Create it once and sell it forever." |
| Service | "Your time or expertise. You deliver it yourself after the sale: coaching, custom design, photo session…" |
| Physical product | "An item you ship yourself: clothing, crafts, cosmetics… The buyer leaves their address, and you get paid once they confirm delivery." |
The type can't be changed afterwards
The three don't carry the same fields and don't have the same delivery cycle. Choose knowing that.
Screen 2 — the form
Fields common to all three:
| Field | Limit |
|---|---|
| Title | 200 characters, with a counter |
| Price | See below |
| Description | 2,000 characters, with a counter |
| Photos | 5 maximum, for all three types. The first one is the cover |
| Category | — |
Then, depending on the type:
| Type | What's added |
|---|---|
| Digital | The file to deliver — "This file will never be publicly visible. It will only be sent to the buyer after payment has been confirmed." |
| Service | A delivery time: 48h · 3-5 business days · Subject to availability. And terms: "How will the service be delivered?" |
| Physical | Nothing more |
The physical product is deliberately minimal
No stock, no sizes, no colours, no weight. The target is the shopkeeper who posts in thirty seconds from her phone.
The price
The minimum is 655 FCFA, roughly a dollar.
Zero is allowed: a free product can be created without trouble. The refusal only happens between 1 and 654.
The refusal always talks in FCFA
"Minimum price is 655 FCFA" appears as-is, even if you sell in another currency. If you're in Kenya or Nigeria, that is not 655 in your money: it's the equivalent of 655 FCFA. The message is misleading, and it's been reported.
Amounts travel as whole cents: there are no decimal prices.
File sizes
| What you're uploading | Maximum size |
|---|---|
| An image | 10 MB |
| An audio file | 50 MB |
| A video | 100 MB |
| A digital product's file | 500 MB |
| A profile photo or a banner | 5 MB |
Above 100 MB, a file uploads in chunks: it takes longer, and you shouldn't leave the screen.
The list of accepted formats isn't shown in the app: if a file is refused for its type, try a common format.
Screen 3 — the product appears… as a draft
Filling in the form doesn't put your product on sale
Every product is born as a draft, visible to you alone. You have to publish it explicitly. It's the most common misunderstanding in the shop.
See Publishing, editing and archiving a product.
The refusals
| Message | What it means |
|---|---|
| "Minimum price is 655 FCFA" | Your price is between 1 and 654 |
| "Invalid price" | The format isn't accepted |
| Counter at its limit | Title (200) or description (2,000) exceeded |
| The picker refuses a photo | The limit of 5 applies before upload |
| "Your role doesn't allow this" | You're missing the permission to manage products |
Limits apply while you type, not on submission: you don't lose your photos by discovering an overflow afterwards.
What doesn't exist
- ⛔ Stock, sizes, colours, weight.
- ⛔ Any affiliate setting.
- ⛔ A reminder of the commission while you set your price — see The 5% commission.
Updated on September 14, 2026
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